PROCESS EXCELLENCE

Anil Oberai

your choice of an Independent IT Consultant

PROCESS EXCELLENCE

•           ISO 9001

•           ISO 27001 INTERNAL      CONSULTANCY & EXTERNAL AUDITS

•           TL 9000 (TELECOM QUALITY   STANDARD)

•           SIX SIGMA, PROCESS  MODELLING

•           CMMI FOR SOFTWARE      DEVELOPMENT

Some Success Stories

>BUSINESS PROCESSES MODELING OF A LARGE TELECOM SERVICE PROVIDER ACROSS CUSTOMER CARE, BILLING& CREDIT CONTROL FUNCTIONS

>BACK OFFICE BUSINESS PROCESS MODELING & TRANSITION FOR A LARGE TECHNOLOGY RE SELLER FOR ITS ON-LINE CATALOG, WARRANTY, RETURNS & TECH OPERATIONS

>BUSINESS PROCESSES & SYSTEMS FOR E-GOVERNANCE APPLICATIONS

>TL9000 AND ISO 27001 AUDIT FOR TELECOM OPERATOR